Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Delivery Timeline :

For Local : 1-2 Days

For Regional : 2-4 Days

For J&K, North East : 3-6 Days

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Free local delivery is available for orders over INR 2000 all over India. For orders under  2000, we charge according to weight and location.

Deliveries are made from 3 PM To 6 PM on Mon-Saturday. We will contact you via text message/whatsapp with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at Rohini, Delhi. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 3 PM-6PM on Monday-Saturday Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping Via DHL / Fedex and this shipping fees will be extra as actual.

For Internation orders, Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. True Sense Technologies is not responsible for these charges if they are applied and are your responsibility as the customer.